In Safe Hands: South West BNP Delegation Visit Call Centre
By Mike Howson–This week a delegation from the British National Party’s South West region visited the various operational centres in Northern Ireland on a fact-finding tour to see the extent that the party has modernised since our European election successes.
First port of call was the BNP Call Centre where the delegates were introduced to staff and briefed on the fundraising operation.
We found the staff to be highly motivated and professional (and busy). We raised some concerns passed on by our members over security of personal information and left satisfied that enough safeguards were in place to prevent any loss of personal data.
Next stop on the tour was the Customer Service Centre where the staff were busy processing the many life membership applications and renewals that were coming through as we were there. All the staff were qualified in customer care and trained to a very high standard.
Finally we had a meeting with the party’s central accountant where we were briefed on the systems in place and the methods of secure accounting with audit trails.
“Today I have witnessed a very professional operation run in a sound business fashion. The standard of commitment shown by all the staff was exemplary and we should consider ourselves very fortunate indeed that the British National Party is associated with such people,” said delegate Cllr Michael Simpkins.
Photo: South West Regional Organiser Mike Howson is briefed by contractor Jim Dowson.








